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Student Support and Wellbeing

University is often an exciting chapter of our lives and at Durham, we want every student to reach their full potential. So, whether you want to develop your academic skills or need help because you’re feeling overwhelmed, there is support available for you.

Each College and Department has a Student Support Team that provides proactive and reactive support. They can direct you to our wide range of specialist services, including mental wellbeing support services. Find out more below.
Student Support Areas
Student seeking support from reception desk

 

 

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Emergency & Crisis Information

Guidance on what to do in cases of emergency. Crisis Support, including 24 hour support, help lines, and more.

Emergency Information
Student Support at Durham

Student Support at Durham

University is often an exciting chapter of our lives and at Durham, we want every student to reach their full potential.    Whether you want to develop your academic skills or need help because you’re feeling overwhelmed, there is support available for you. 

Find out more
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Report & Support

We take reports of bullying and harassment, hate incidents, sexual misconduct, domestic abuse and spiking seriously. The Report +Support online tool is for non-emergency reports and can be used to report to access support or anonymously.

Click here

   

  • Ƶapp Transition Support

    Find out how we can support your transition to Durham.

    Student on laptop
  • Click here to find your college and information about them.

    Students walking across campus

Ƶapp Transition Support

Find out how we can support your transition to Durham.

Student on laptop

Click here to find your college and information about them.

Students walking across campus
  • Disability Support

    Disability Support offers advice and guidance to both prospective and current students within the University. We also arrange appropriate provision for disabled students, as well as offer support to those who think they may have a disability.

    Disability support officer talking with a student
  • Counselling and Mental Health Service

    The Counselling and Mental Health Service is a team of trained and experienced practitioners to help you manage any difficulties that are impacting your successful engagement with your studies and with University life.

    Student support

Disability Support

Disability Support offers advice and guidance to both prospective and current students within the University. We also arrange appropriate provision for disabled students, as well as offer support to those who think they may have a disability.

Disability support officer talking with a student

Counselling and Mental Health Service

The Counselling and Mental Health Service is a team of trained and experienced practitioners to help you manage any difficulties that are impacting your successful engagement with your studies and with University life.

Student support
  • Vaccinations

    We encourage students to ensure that their vaccinations are up to date before they arrive in Durham.

    Two people walking towards the Disability services
  • Medical Registration & Advice

    At Ƶapp we take the health and wellbeing of our students very seriously. We encourage students to register with a local medical practice so that they can access doctors and healthcare in Ƶappwhen they need it.

     

     

Vaccinations

We encourage students to ensure that their vaccinations are up to date before they arrive in Durham.

Two people walking towards the Disability services

Medical Registration & Advice

At Ƶapp we take the health and wellbeing of our students very seriously. We encourage students to register with a local medical practice so that they can access doctors and healthcare in Ƶappwhen they need it.

 

 

  • The work of the Student Conduct Office covers student complaints, student discipline, allegations of student misconduct, and sexual misconduct and violence. Our Office works closely with Departments and Colleges across the University to offer advice on cases within our remit.

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  • Sexual Misconduct & Violence

    We recognise that sexual misconduct and violence such as rape and harassment are matters of international concern. Through our Sexual Misconduct & Violence Operations Group, we are focused on making Ƶappa safer place to live, work and study.

    Violence web version

The work of the Student Conduct Office covers student complaints, student discipline, allegations of student misconduct, and sexual misconduct and violence. Our Office works closely with Departments and Colleges across the University to offer advice on cases within our remit.

Female hands busy typing on a laptop

Sexual Misconduct & Violence

We recognise that sexual misconduct and violence such as rape and harassment are matters of international concern. Through our Sexual Misconduct & Violence Operations Group, we are focused on making Ƶappa safer place to live, work and study.

Violence web version
  • Student Money Advice

    Keeping your finances under control is vital to enjoying your time at University. Find out how to manage your money as a student, and who to turn to if things go wrong.

    Piggy bank, pay, money
  • Immigration Support

    We provide advice for international students looking to enter or extend their leave to remain in the UK to study. We also work with Departments across the University to ensure compliance with UK Visas & Immigration (UKVI) regulations.

    International students arriving at Newcastle Airport

Student Money Advice

Keeping your finances under control is vital to enjoying your time at University. Find out how to manage your money as a student, and who to turn to if things go wrong.

Piggy bank, pay, money

Immigration Support

We provide advice for international students looking to enter or extend their leave to remain in the UK to study. We also work with Departments across the University to ensure compliance with UK Visas & Immigration (UKVI) regulations.

International students arriving at Newcastle Airport
  • Chaplaincy & Faith Support

    Discover what Ƶappand the surrounding area has to offer in the form of faith support and different faith communities.

    Burning tealight candles in a dark room
  • Student Wellbeing & Chaplaincy Office

    Our office has area specialists offering student support within chaplaincy, money advice, occupational health as well as running pro-active wellbeing initiatives. 

    Palatine

Chaplaincy & Faith Support

Discover what Ƶappand the surrounding area has to offer in the form of faith support and different faith communities.

Burning tealight candles in a dark room

Student Wellbeing & Chaplaincy Office

Our office has area specialists offering student support within chaplaincy, money advice, occupational health as well as running pro-active wellbeing initiatives. 

Palatine
  • Cost of Living Hub

    There is a dedicated student support team within each College that are able to offer support on a range of issues.

    Two students crossing Kingsgate Bridge
  • Fees & Funding

    Information about the costs and sources of finance for your studies at Durham.

    Money in a jar

Cost of Living Hub

There is a dedicated student support team within each College that are able to offer support on a range of issues.

Two students crossing Kingsgate Bridge

Fees & Funding

Information about the costs and sources of finance for your studies at Durham.

Money in a jar

International Students

Find information specifically for international students to support you whilst at Durham.

Person in a black coat with the hood up and a purple Ƶapp

Covid-19: Advice and Guidance

Information on keeping our community safe.

students chatting outside
  • Our ƵappSU exists for a purpose: We're the champion of every Ƶappstudent. We're interested in the things that matter to them. We stand up for their rights. We bring them together. We celebrate their success.

    Students on DSU balcony with Cathedral backdrop
  • Duty of Care

    Read our statement on Ƶapp's Duty of Care to students and staff.

    Two students talking on campus

Our ƵappSU exists for a purpose: We're the champion of every Ƶappstudent. We're interested in the things that matter to them. We stand up for their rights. We bring them together. We celebrate their success.

Students on DSU balcony with Cathedral backdrop

Duty of Care

Read our statement on Ƶapp's Duty of Care to students and staff.

Two students talking on campus
  • County Durham drug and alcohol recovery service is a confidential service that is here to support and help.

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  • Equality Diversity & Inclusion

    The University has a Diversity and Equality mission to embrace diversity by promoting and maintaining an inclusive and supportive work and study environment that enables all members of our University community to achieve their full potential.

    Women@DU group of women

County Durham drug and alcohol recovery service is a confidential service that is here to support and help.

A map of the world made out of coloured pills

Equality Diversity & Inclusion

The University has a Diversity and Equality mission to embrace diversity by promoting and maintaining an inclusive and supportive work and study environment that enables all members of our University community to achieve their full potential.

Women@DU group of women
white pattern

Suicide - a Strategy to Make Ƶapp a Safer Place

Our Suicide Safer Strategy covers suicide prevention, intervention and postvention, and is designed to make Ƶapp as safe as we can.

Find out more

Student Safety

Ƶapp is committed to providing a safe environment in which our students can live and study, and we provide advice and information on things you can do to help keep yourself and your fellow students safe.

The University is a safe place to live, work and study. We are a partner on Durham's City Safety Group, working closely with ƵappCounty Council, ƵappConstabulary, Students Union and ƵappCathedral to ensure the city is a safe and welcoming environment.
Find out more
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Health Assessments for Students

Informing Parents or External Partners

Ƶapp's advice and guidance on information sharing to parents and external partners

Find out more
Computational blue wave

Controlled Drugs A Code of Practice

Read about our Controlled Drugs: Code of Practice

Click here
Health & Wellbeing Strategy

Health and Wellbeing Strategy

At Durham, we recognise that our staff and students are our greatest asset and we want to support the health and wellbeing of all. We have developed our first Health and Wellbeing Strategy, with the aim of creating a more responsible, attractive and productive place to work and study.

Find out more
Student chatting with a counsellor

Care Leavers

Find out more about our support for those leaving care to come to Ƶappand our guidance on informing parents about a student's health and wellbeing.

Care Leavers
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Nursery Facilities

Our University Nursery in Ƶappcaters for children from 6 weeks to school age. It is open from 8:00am to 6:00pm Monday to Friday throughout the year.

Contact Us

Find out more about student support and wellbeing at Durham.

Student Support and Wellbeing

The Palatine Centre

Ƶapp

Stockton Road

Durham

DH1 3LE, UK

Tel: +44 (0)191 334 2000